A Teacher 2 Tutor ("we," "our," or "us") operates a website directory connecting teachers, tutors, and subject specialists ("Service Providers") with parents and adults seeking tuition ("Users"). We are committed to protecting your privacy and ensuring compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and all relevant UK consumer laws.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
1. Data We Collect
1.1 Service Providers
Personal Data Collected: Name, photograph, email address, phone number, and any additional information provided when creating a profile.
Purpose of Collection: To display your profile on our directory and facilitate connections with prospective Users.
1.2 Users
Personal Data Collected: Name, contact details (if provided voluntarily), and search preferences.
Purpose of Collection: To facilitate your ability to search for and connect with Service Providers.
1.3 Cookies and Analytics
Cookies: We use cookies to improve website functionality and enhance user experience. See Section 7 for more details.
Usage Data: We collect non-personal data such as IP addresses, browser types, and pages visited for analytics and security purposes.
2. Lawful Basis for Processing
We process your personal data based on:
Consent: Where you have given clear consent for us to process your personal data for specific purposes.
Contract: To fulfil our contractual obligations with Service Providers.
Legitimate Interests: To operate and improve our services while safeguarding user privacy.
3. How We Use Your Data
We use your personal data to:
Display Service Providers' profiles on our directory.
Enable communication between Service Providers and Users.
Respond to inquiries and provide customer support.
Improve website functionality and user experience.
We do not sell or resell your personal data to third parties for marketing or any other purposes. Your information is used solely for the purposes outlined in this Privacy Policy.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Service Providers' Data: Retained as long as their profile is active.
Users' Data: Retained for the duration of their interaction with the website or as legally required.
Service Providers may cancel their subscription or delete their profile at any time by logging into their account settings. Upon cancellation or deletion, their data will no longer be visible on the website directory. Certain data may be retained as required by law or for legitimate business purposes (e.g., invoicing records).
5. Your Rights Under GDPR
As a data subject, you have the right to:
Access Your Data: Request a copy of the personal data we hold about you.
Rectify Your Data: Correct any inaccuracies in your personal data.
Erase Your Data: Request the deletion of your data where applicable.
Restrict Processing: Limit the processing of your personal data under certain conditions.
Data Portability: Receive your data in a structured, commonly used format.
Withdraw Consent: At any time, where processing is based on consent.
To exercise your rights, please contact us at [Insert Contact Email].
6. Cookies
We use cookies to:
Enhance website functionality.
Provide analytics on user behavior for improvements.
Remember your preferences during subsequent visits.
You can manage or disable cookies through your browser settings. Disabling cookies may impact website functionality.
7. Children’s Personal Information
We take the protection of children's personal data seriously.
Our website is not directed at children under the age of 13.
We do not knowingly collect or process data from children under 13 without verifiable parental consent.
If we become aware of any such data being collected inadvertently, we will delete it promptly.
8. Confidentiality of Your Password
For Service Providers:
You are responsible for maintaining the confidentiality of your password and account.
Do not share your password with others.
If you suspect unauthorized access, notify us immediately at [Insert Contact Email].
We are not liable for any unauthorized access resulting from failure to maintain password confidentiality.
9. Data Security
We implement robust security measures to protect your personal data against unauthorized access, loss, or disclosure. These include:
Encryption of sensitive data.
Regular security audits.
Restricted access to personal data.
10. Third-Party Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with:
Service Providers: To facilitate the connection between Users and Service Providers.
Legal Authorities: If required by law or in response to legal requests.
If our business is acquired by or merged with a third party, your personal data may be transferred as part of our business assets to ensure continuity of service. We will notify you in
advance and provide you with an option to delete your data before the transfer, if required by law.
11. User Interaction with Service Providers
After viewing the details of a Service Provider on our website, Users may contact Service Providers directly using the contact information provided. We do not oversee or manage these communications and relationships.
12. Limitation of Liability
While we take all reasonable measures to protect your data, we cannot guarantee absolute security. By using our website, you acknowledge and agree that:
We are not liable for any unauthorized access to your personal data resulting from third-party actions.
You are responsible for safeguarding your account and password.
13. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on our website, and the "Last Updated" date will reflect the change.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
info@ateacher2tutor.co.uk